POSLAJU is one of the most popular courier services in Malaysia, offering fast and reliable parcel delivery. Whether you need to send a small package or a larger shipment, POSLAJU provides a variety of services to cater to your needs. This guide walks through the step-by-step process of sending a parcel, from packaging to tracking.
Preparing Your Parcel
- Choosing the Right Packaging Material
Selecting the correct packaging ensures the safety of your parcel. Use durable boxes or padded envelopes based on the type of item you’re shipping.
- Securing the Parcel Properly
Seal the package with strong adhesive tape to prevent it from opening during transit. Fragile items should be cushioned with bubble wrap or packing peanuts.
- Labeling the Parcel Correctly
Write the recipient’s address clearly, including their name, phone number, and postcode. Adding a return address is recommended in case of delivery issues.
Calculating the Cost
- Factors Affecting the Price
The cost of sending a parcel depends on its weight, dimensions, and destination.
- Checking the Weight and Dimensions
Use a weighing scale to measure the parcel’s weight accurately. POSLAJU has weight limits for different services.
- Using POSLAJU’s Rate Calculator
POSLAJU’s website offers a rate calculator to estimate shipping costs before proceeding with the booking.
Booking a Delivery
Online Booking vs. Walk-in Services
Customers can book a delivery online through the POSLAJU website or visit a nearby branch for in-person services.
Steps to Book a Parcel Online
- Visit POSLAJU’s website.
- Enter sender and recipient details.
- Choose the shipping service.
- Make the payment and print the label.
Where to Drop Off Your Parcel
Drop off the parcel at a POSLAJU branch, authorized agent, or a POSLAJU drop box.
Payment Methods
- Available Payment Options
POSLAJU accepts cash, credit/debit cards, and online banking.
- Paying Online vs. At the Counter
Online payments save time and offer digital receipts for tracking.
POSLAJU Delivery Time
- Estimated Delivery Time for Local and International Parcels
Local deliveries usually take 1-3 business days, while international shipping may take longer.
- Factors That May Cause Delays
Weather conditions, holidays, and customs clearance can affect delivery times.
Receiving the Parcel
- What Happens If No One Is Home?
The courier may leave a note for redelivery or collection at the nearest branch.
- How to Reschedule Delivery
Customers can contact POSLAJU to arrange a redelivery.
- Collecting from a POSLAJU Branch
Bring the tracking number and identification to collect the parcel.
Sending a parcel via POSLAJU is a straightforward process when you follow the right steps. From packaging and booking to tracking and receiving, this guide provides everything you need to make shipping hassle-free.
How long does POSLAJU take to deliver a parcel?
Local parcels typically arrive within 1-3 business days.
Can I send a parcel internationally with POSLAJU?
Yes, POSLAJU offers international shipping services.
What should I do if my parcel is lost?
Contact POSLAJU customer service and file a complaint.
How can I check my parcel’s weight and cost before sending it?
Use the POSLAJU rate calculator on their website.
Can I change the delivery address after shipping?
Address changes may be possible by contacting POSLAJU support.